What we collect

We may collect personal information such as:

• Name, contact details (phone, email, address).

• Information you provide through counselling sessions, consulting projects, or website contact forms.

• Relevant health or personal history (for counselling services).

• Organisational details and stakeholder information (for consulting services).

How we use your information

We use your personal information only for the purposes of:

• Providing counselling and consultancy services.

• Communicating with you about your appointments, projects, or enquiries.

• Maintaining records as required by law and professional standards.

• Improving our services.

We will not use or disclose your information for any other purpose without your consent, unless required or authorised by law.

Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Records are stored securely in password-protected systems.

Confidentiality in counselling

All counselling sessions are confidential. Information shared will not be disclosed to third parties except:

• With your written consent.

• Where required by law (e.g., risk of harm to self or others, child protection concerns, court orders).

Access and correction

You may request access to the personal information we hold about you and ask for corrections if you believe it is inaccurate, incomplete, or out of date. Requests can be made in writing (see contact details below).

Website and online communication

When you use our website or online forms, we may collect basic information such as your IP address and browser type for site performance purposes. Please note that while we take steps to ensure secure communication, information transmitted online may not always be completely secure.

When you use our website and complete any “contact” forms, we may collect personal details such as your name, email address, and any information you choose to share with us. This information is used only to respond to your enquiry and provide our services.