Consulting Services
I offer consultancy services to organisations in community engagement, partnerships, and the development of strategies and programs that meaningfully include the voices of consumers and communities. While I am not currently available for new consulting projects or services, I’m happy to refer you to trusted services that may suit your needs.
Community partnership strategy
A partnership strategy provides a clear framework for how an organisation connects with, communicates with, learns from, and makes decisions alongside the community. It sets out the “why” behind engagement - why it matters, why it should be embedded in decision-making, and why it strengthens trust, inclusion, and outcomes.
I support organisations to focus on action; not leaving you with a document that may look good, but doesn’t actually help put work into practice. Developing a strategy includes working with staff, leadership teams, consumers & community leaders to understand current problems or wins; regardless of what ‘stage’ or level of experience the organisation has in consumer and community engagement.
At the end of the consulting process, the organisation will have an engagement strategy unique to them, and one that brings confidence and clarity. All teams should feel on the same page, have insight into what they bring and how they contribute. By removing uncertainty and jargon, the strategy makes engagement approachable, practical, and meaningful - helping people feel confident to put it into action no matter their role at the organisation.
Reviewing and auditing community representation
By spending time with an organisation and the communities they work with, I provide organisations with a comprehensive review and report on their current approaches to recruiting, onboarding, and supporting health consumer and community representatives, leaders, or advocates. Current strengths and areas for improvement will be documented along with guidance for on-going review and formal evaluation.
The review may include:
Identifying capacity-building opportunities for volunteers, peer support leaders and consumer representatives.
Assessing duty of care to ensure representatives are supported, safe, and valued in their roles.
Practical steps towards recognising lived and living experience as genuine expertise.
Strengthening organisational culture to ensure dignity, respect, and authentic inclusion are central to engagement practice.
This aspect of consulting can help organisations to move beyond tokenistic approaches, creating structures that genuinely value and support consumer and community partnering.
Consultancy approach
My style is approachable and grounded: not about jargon or buzzwords that tend to confuse or overcomplicate the situation!
When a project is finished, you won’t see me in focus; my role is intentionally in the background to guide the process so that the real focus is on the voices, stories, and outcomes that matter most.
My expertise includes:
Developing peer-led programs that focus on mutual aid model, lived and living experience leadership and expertise.
Designing consumer partnering training modules and resources - for community and professionals within the health and higher education sector.
Facilitating engagements across the entire spectrum of the IAP2 public participation spectrum and co-design.
Subject areas including digital health, women’s health services, public health promotion initiatives, advocacy campaigns, rural and remote health access, student leadership and wellbeing.
Let’s work together
Interested in working together? Click on the ‘connect with me’ form below!
This form is just a starting point - not a commitment to work together. It will help me to learn more about what you’re looking for so I can determine next steps in our collaboration.
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